Customer Care Executive (2 Female and 1 Male)

Other Specification

Education, Experiences, and Requirements 

• Bachelors Degree with Computer knowledge
• Previous customer service experience is preferred

Other Qualification/Skills: 

• Amazing customer service skills
• Excellent communication skills both written and verbal in English
• Problem-solving skills and solution-focused
• Exceptional attention to detail and accuracy
• Excellent time management skills and prioritization of workload
• Ability to work in odd hours ( 8 pm - 5 am )
• Ability to follow instructions and work autonomously to achieve deadlines

No. of vacancies: 4 (1 Male, 2 Female)
Offered Salary: Training period for Nrs. 20,000 plus bonuses and after training period Nrs. 25,000 plus bonuses. 
Job Location: This position could be worked from home temporarily but should be done from the office later.

Job Description

Duties and Responsibilities 

• Process application on behalf of the clients from submission to settlement for our clients in USA
• Communicate with other organizations on behalf of the client
• Provide excellent customer service
• Enter data with high accuracy keeping attention to the details on a daily basis
• Maintain constant communication with supervisor
• Take additional responsibilities as and when required. 

What we offer:

• An international working environment in a start-up setting, and the unique opportunity to learn.
• Satisfactory Salary/ Bonuses.
• Hands-on experience in working as a team and growing a business
• Five days working week (Monday to Friday)

Applying Procedure:

Interested candidates are requested to send their updated CV at Email: recruitment.bnbsofted@gmail.com